Contact us

If you have a query regarding the use of the website, please read our Frequently Asked Questions.

You can contact a member of our friendly customer care team in one of the following ways:

By Web Chat

Our customer care advisors are available online Mon-Sun from 8:00am to 8:00pm BST.

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By Email

For any customer service enquiries you can contact our customer care team by emailing - customercare@peacocks.co.uk

By Phone

For any customer service enquiries you can contact our customer care team by phone on 0330 124 2185*

Standard Customer Service Opening Hours**

Mon-Sun 8:00am to 8:00pm BST

*Cost will be no more than a local call from a landline, and calls made from a mobile phone will be included in your inclusive minutes or discount scheme.

Telephone Ordering

If you would like to place an order by telephone, please call our order line on 0330 124 2184*

Telephone Order Line Opening Hours

Mon-Sun 8:00am to 8:00pm BST

*Cost will be no more than a local call from a landline, and calls made from a mobile phone will be included in your inclusive minutes or discount scheme.