Peacocks has over 400 stores nationwide. To find your local Peacocks Store click our Store Finder.

We have taken every possible measure to make our website safe and secure for your peace of mind. We use the very latest SSL encryption technology and take the security of your personal data very seriously.

To check that you are in a secure area of our website, you will see a locked padlock in the bottom right of your browser. If the padlock is unlocked, you are not in a secure area and any of your personal details entered here will not be entirely safe.

Peacocks confirms that any personal information you supply to us will only be used in accordance with the registration that we have with the Information Commissioners Office. It will only be used for:

• Processing your orders
• For statistical or survey purposes to improve this website and its service to you
• To serve website content and advertisements to you
• To administer this website
• If you consent, to notify you of products or special offers that may be of interest to you.

For further information regarding this question, please read our Privacy Policy.

Before you order online, you will need to set up an account to make it faster for you at the checkout. If you have changed your name or address, you can automatically update your personal details by logging into your account and clicking on 'Account Information'.

Peacocks has developed a useful guide to assist you with sizing details. To view, click our Size Guide.

Wash and care instructions can be found inside the garment or associated packaging of any product sold by Peacocks (where applicable).

Unfortunately, not all of our product range is available online. We are continually updating our online catalogue to include as much of our High Street product as possible.

If you need to get in touch with Customer Care, our team is here to help and will ensure your query reaches the right people so that we can get this resolved for you as soon as possible.

Please follow the steps below:

• Email customercare@peacocks.co.uk or call 0330 124 2185
• Provide as much information as possible (including your order number and Peacocks registered email), so our team can support you right away.
• Once we’ve received your query, the relevant team will get back to you as soon as possible. During busy times, however, this may take a little longer.
• Depending on the method used, you may receive an acknowledgement of your complaint within 48 hours; we also aim to resolve your issue within 14 working days.
• All our teams that can resolve your query specialise in Customer Care, so rest assured that you’re connecting with the right team.

Telephone Opening Hours

Mon-Fri 9.00am to 5.30pm GMT

*Cost will be no more than a local call from a landline, and calls made from a mobile phone will be included in your inclusive minutes or discount scheme.

Contact By Post

Customer Services, Capital Link, Windsor Road, Cardiff, South Glamorgan CF24 5NG