Delivery Information

UK Delivery
Delivery TypeHow long will it take?Cost
Standard Standard
Items delivered in 3-5 Days. Mon to Sat, excl. Sundays & public holidays.** ^
£3.99
Standard Standard (on orders of £50 or more)
Items delivered in 3-5 Days. Mon to Sat, excl. Sundays & public holidays.** ^
FREE
ExpressExpress
Orders placed by 7:00pm Mon-Fri, will be delivered next working day, excl. Sundays & public holidays. ***
£4.99
Click & CollectOrders Over £10 Or More
Orders placed In-store will take 3-5 working days to 500+ stores.
FREE
(Over £10)
Click & CollectOrders Under £10
Orders placed In-store will take 3-5 working days to 500+ stores.
£2.99
(Under £10)
** A small number of areas - Northern Ireland, Isle of Man, Isles of Scilly, the Channel Islands, and the Isles of Wight - may take up to 7 working days
*** Scottish Highlands and Islands will take 2-3 working days on this service
^During times of promotion, shipping charges may vary.

Want to track your order?

You can review the status of your order at any time by logging into the 'My Account' section of our website and selecting 'Order History'. Alternatively, you can click the 'Parcel Tracking' link in your dispatch email.

Find out more about international delivery

Countries available are- Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zeland, Norway, Poland, Portugal, Spain, Sweden, Switzerland, USA

Using click & collect?

Click & collect orders with a value of £10.00 or above are eligible for free delivery. Click & Collect orders under £10.00 will be subject to a £2.99 delivery charge. Only available in participating stores. Available in the UK only.

International Delivery

Peacocks Online are now able to offer delivery to select international destinations.

Countries available are – Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, USA.

Further countries will be added soon. Please Contact Us if your country is not on the list.

Orders placed on our website for shipment to countries other than the UK are subject to different terms and conditions and where relevant these are incorporated into the T&C’s describing our services throughout the site and wherever you need to reference them.

Pricing
Customs Duty, Excise & Other Local Taxes
Prices, Taxes and Payment
Order Tracking

You can review the status of your order at any time by logging in to the ‘My Account’ section of our website and selecting ‘Order History’.

If you would like any help in finding out the status of your order or tracking its delivery progress, please contact our customer service team via email at online-customer-services@peacocks.co.uk or contact our customer service team direct on telephone number 029 20 101560 (8.30am - 5.00pm GMT (Monday - Thursday), 8.30am - 4.00pm GMT (Friday)).