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Frequently Asked Questions
Delivery
UK Delivery
Peacocks online uses Evri to deliver our orders. For deliveries to the Channel Islands, providing a relevant postcode prefix is provided, tax will be removed.
The standard charge is £3.99 per order, however, if your order is over £40, this delivery option is FREE; this is a 3-5 working days delivery service. Alternatively, you could select Express Delivery (arrives within 48 hours) and the charge for this service is £4.99.
For more information, please read our Delivery and Returns procedures.
A signature is not required.
If no one is available at the address to receive your parcel, Hermes will leave your parcel in a safe place, with a neighbour or leave a card for you to arrange a re-delivery when it is convenient to you. You can check the status of your parcel at https://www.myhermes.co.uk/tracking-results.html&. Alternatively, you can contact our us by e-mail at customercare@peacocks.co.uk